7 replies to this topic

[Arsam]

Downloaded and installed an update to Steam yesterday and now can not access the site or Perfect Golf.  Is anyone else having this problem?

[Richard]

Downloaded and installed an update to Steam yesterday and now can not access the site or Perfect Golf.  Is anyone else having this problem?

 

No problem here, Arsam. Got an Steam update this morning. Just got done visiting the Steam PG Discussion screen and launched PG with no problems. Sorry!

[Arsam]

Any ideas or suggestions for solving my problem? I get a Login window where I enter my password, then get a window that indicates that I "could not connect to the network, check connection and try again or run offline".  As far as I know nothing has changed with my connection and PG will not run offline.  Any help would be greatly appreciated.

[Richard]

Any ideas or suggestions for solving my problem? I get a Login window where I enter my password, then get a window that indicates that I "could not connect to the network, check connection and try again or run offline".  As far as I know nothing has changed with my connection and PG will not run offline.  Any help would be greatly appreciated.

 

Just a 'SWAG' on my part, but it sounds to me as if you may have received a 'corrupted' Steam update. You could uninstall and reinstall Steam and see if that helps. I'd recommend that you wait awhile before doing that, just because I hate doing it because of fear of screwing something else up. Someone, may come along with a better suggestion. If not, give it a try. Sorry, I can't be more help.

[BionicWolf]

It may be steam was down temporarily-There're a cpl websites givin' steam status, the most popular I believe is this one-

http://www.issteamdown.com/

I'm just guessing from the wording of the error you recieved-

[Arsam]

I uninstalled Steam then Re-installed and it still cannot connect. I checked my internet/Network connection and I am properly connected, but for some reason Steam will no longer connect.  As I originally said everything was fine until after the Steam update.  What is really weird is that  I can access the Steam website and login without any problem, but when I try to access PG or even the Steam help desk it states that Steam is not connected.

As it now stands I paid $20 for PG that I cannot access because of this problem with Steam connectivity.

[BionicWolf]

Just a shot in the dark-but if you can log into steam , navigate to Perfect golf in LIBRARY , right click select properties then local files and finally "verify integrity of cache".  It will verify PG is up to date.

Steam has a seperate login for reporting trouble tickets and requires ANOTHER name/password-I know it seems ridiculous but it is how they run the trouble/support.

Good luck

[Arsam]

Thanks for your help. I'm back in business now, the problem turned out to be my Norton Firewall settings. Not sure why they changed as everything was working before. I can only assume that Norton Internet Security must have updated at the same time and reset the restrictions.